Privacy Policy
How Directlee collects, uses, and protects your data.
Introduction
This Privacy Policy explains how Directlee collects, uses, and protects information when you use the service. Our platform automates messaging and lead capture across social and messaging channels (e.g. Instagram, TikTok, Facebook Messenger).
We comply with applicable data‑protection laws and with the policies of the platforms we integrate with.
Information we collect
- Account data – name, email, billing details.
- Platform data – comments, DMs, basic profile data and identifiers provided by APIs (e.g. page / profile IDs).
- Usage data – logs, feature usage and metadata needed to run automations and protect the service.
We never store your social platform passwords – only OAuth tokens provided by the platforms.
How we use information
- To run your automations and send/receive messages.
- To tag, store and sync leads and subscribers.
- To provide analytics and improve the product.
- To send service‑related messages (and, where allowed, marketing updates).
Data sharing
We do not sell your personal data. We may share data with service providers (hosting, analytics, support) under strict agreements. We may disclose data when required by law or to protect our rights and safety.
Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your data, and to object to or restrict certain processing. Use Settings in the app or contact us to exercise these rights.
Contact
For privacy-related questions, contact us at the address or email provided in the app or on the website.